Mazda CX-3: Audio Set [Type B (touchscreen)] / Troubleshooting

Mazda CX-3 (2015-2022) Owner's Manual / Interior Features / Audio Set [Type B (touchscreen)] / Troubleshooting

SiriusXM® use-related issues

Mazda CX-3. Troubleshooting

Apple CarPlay™ use-related issues

Mazda CX-3. Troubleshooting

Android Auto™ use-related issues

Mazda CX-3. Troubleshooting

Mazda Bluetooth® Hands-Free Customer Service

If you have any problems with Bluetooth®, contact our toll-free customer service center.

U.S.A.

Phone: 800-430-0153 (Toll-free)

Web: www.mazdausa.com/mazdaconnect

Canada

Phone: 800-430-0153 (Toll-free)

Web: www.mazdahandsfree.ca

Mexico

Center of Attention to Client (CAC)

Phone: 01-800-01-MAZDA (Toll-free)

Web: www.mazdamexico.com.mx

Bluetooth® Device pairing, connection problems

Mazda CX-3. Troubleshooting

Mazda CX-3. Troubleshooting

*1 Setting which detects the existence of a device external to the Bluetooth® unit.

NOTE

  • When the OS of the device is updated, the pairing information may be deleted. If this happens, reprogram the pairing information to the Bluetooth® unit.
  • If you pair your phone which has already been paired to your vehicle more than once in the past, you need to delete “Mazda” on your mobile device. Then, execute the Bluetooth® search on your mobile device once again, and pair to a newly detected “Mazda”.
  • Before you pair your device, make sure that Bluetooth® is “ON”, both on your phone and on the vehicle.
  • If Bluetooth®-enabled devices are used in the following locations or conditions, connection via Bluetooth® may not be possible.
    • The device is in a location hidden from the center display such as behind or under a seat, or inside the glove compartment.
    • The device contacts or is covered by a metal object or body.
    • The device is set to power-saving mode.
  • Different Bluetooth®-enabled devices can be used for Bluetooth® Hands-Free and Bluetooth® audio. For example, device A can be connected as a Bluetooth® Hands-Free device and device B can be connected as a Bluetooth® audio device. However, the following may occur when they are used at the same time.
    • The Bluetooth® connection of the device is disconnected.
    • Noise occurs in the Hands-Free audio.
    • Hands-Free operates slowly.

Voice recognition related problems

Mazda CX-3. Troubleshooting

Mazda CX-3. Troubleshooting

Regarding problems with calls

Mazda CX-3. Troubleshooting

Other problems

Mazda CX-3. Troubleshooting

    Applications

    NOTE Depending on the grade and specification, the screen display may differ. Select the icon on the home screen to display the Applications screen...

    Appendix

    Things You Need to Know WARNING Always adjust the audio while the vehicle is stopped: Do not adjust the audio control switches while driving the vehicle...

    Other information:

    Mazda CX-3 (2015-2022) Owner's Manual: Device pairing (Bluetooth® Hands-Free)


    To use Bluetooth® Hands-Free, the device equipped with Bluetooth® has to be paired to the Bluetooth® unit using the following procedure. A maximum of seven devices including hands-free mobile phones and Bluetooth® audio devices can be paired to one vehicle...

    Mazda CX-3 (2015-2022) Owner's Manual: Snow Tires


    Use snow tires on all 4 wheels Do not go faster than 120 km/h (75 mph) while driving with snow tires. Inflate snow tires 30 kPa (0.3 kgf/cm2, 4.3 psi) more than recommended on the tire pressure label (driver's door frame), but never more than the maximum cold-tire pressure shown on the tires...

    Categories

    Operational Range

    The system operates only when the driver is in the vehicle or within operational range while the key is being carried.

    NOTE

    When the battery power is low, or in places where there are high-intensity radio waves or noise, the operational range may become narrower or the system may not operate. For determining battery replacement, Refer to Keyless Entry System.

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