Mazda CX-3: Audio Set [Type B (touchscreen)] / Troubleshooting
SiriusXM® use-related issues

Apple CarPlay™ use-related issues

Android Auto™ use-related issues

Mazda Bluetooth® Hands-Free Customer Service
If you have any problems with Bluetooth®, contact our toll-free customer
service center.
U.S.A.
Phone: 800-430-0153 (Toll-free)
Web:
www.mazdausa.com/mazdaconnect
Canada
Phone: 800-430-0153 (Toll-free)
Web: www.mazdahandsfree.ca
Mexico
Center of Attention to Client (CAC)
Phone: 01-800-01-MAZDA (Toll-free)
Web: www.mazdamexico.com.mx
Bluetooth® Device pairing, connection problems


*1 Setting which detects the existence of a
device external to the Bluetooth® unit.
NOTE
- When the OS of the device is updated, the pairing information may
be deleted. If this
happens, reprogram the pairing information to the Bluetooth® unit.
- If you pair your phone which has already been paired to your
vehicle more than once in
the past, you need to delete “Mazda” on your mobile device. Then, execute
the
Bluetooth® search on your mobile device once again, and pair to a newly
detected
“Mazda”.
- Before you pair your device, make sure that Bluetooth® is “ON”,
both on your phone and
on the vehicle.
- If Bluetooth®-enabled devices are used in the following locations
or conditions,
connection via Bluetooth® may not be possible.
- The device is in a location hidden from the center display
such as behind or under a
seat, or inside the glove compartment.
- The device contacts or is covered by a metal object or body.
- The device is set to power-saving mode.
- Different Bluetooth®-enabled devices can be used for Bluetooth®
Hands-Free and
Bluetooth® audio. For example, device A can be connected as a Bluetooth®
Hands-Free
device and device B can be connected as a Bluetooth® audio device. However,
the
following may occur when they are used at the same time.
- The Bluetooth® connection of the device is disconnected.
- Noise occurs in the Hands-Free audio.
- Hands-Free operates slowly.
Voice recognition related problems


Regarding problems with calls

Other problems

NOTE
Depending on the grade and specification, the screen display may
differ.
Select the icon on the home
screen to display the Applications screen...
Things You Need to Know
WARNING
Always adjust the audio while the vehicle is
stopped:
Do not adjust the audio control switches
while driving the vehicle...
Other information:
Be sure the vehicle is on a level
surface.
Warm up the engine to normal
operating temperature.
Turn it off and wait at least 5 minutes
for the oil to return to the oil pan.
Pull out the dipstick, wipe it clean, and
reinsert it fully.
Pull it out again and examine the level...
Press the TCS OFF switch to turn off the
TCS. The TCS OFF indicator light in the
instrument cluster will illuminate.
Press the switch again to turn the TCS
back on. The TCS OFF indicator light will
turn off.
NOTE
When TCS is on and you attempt to free
the vehicle when it is stuck, or drive it
out of freshly fallen snow, the TCS (part
of the DSC system) will activate...