Mazda CX-3: Audio Set [Type B (touchscreen)] / Troubleshooting
SiriusXM® use-related issues
Apple CarPlay™ use-related issues
Android Auto™ use-related issues
Mazda Bluetooth® Hands-Free Customer Service
If you have any problems with Bluetooth®, contact our toll-free customer service center.
U.S.A.
Phone: 800-430-0153 (Toll-free)
Web: www.mazdausa.com/mazdaconnect
Canada
Phone: 800-430-0153 (Toll-free)
Mexico
Center of Attention to Client (CAC)
Phone: 01-800-01-MAZDA (Toll-free)
Bluetooth® Device pairing, connection problems
*1 Setting which detects the existence of a device external to the Bluetooth® unit.
NOTE
- When the OS of the device is updated, the pairing information may be deleted. If this happens, reprogram the pairing information to the Bluetooth® unit.
- If you pair your phone which has already been paired to your vehicle more than once in the past, you need to delete “Mazda” on your mobile device. Then, execute the Bluetooth® search on your mobile device once again, and pair to a newly detected “Mazda”.
- Before you pair your device, make sure that Bluetooth® is “ON”, both on your phone and on the vehicle.
- If Bluetooth®-enabled devices are used in the following locations
or conditions,
connection via Bluetooth® may not be possible.
- The device is in a location hidden from the center display such as behind or under a seat, or inside the glove compartment.
- The device contacts or is covered by a metal object or body.
- The device is set to power-saving mode.
- Different Bluetooth®-enabled devices can be used for Bluetooth®
Hands-Free and
Bluetooth® audio. For example, device A can be connected as a Bluetooth®
Hands-Free
device and device B can be connected as a Bluetooth® audio device. However,
the
following may occur when they are used at the same time.
- The Bluetooth® connection of the device is disconnected.
- Noise occurs in the Hands-Free audio.
- Hands-Free operates slowly.
Voice recognition related problems
Regarding problems with calls
Other problems
Applications
NOTE
Depending on the grade and specification, the screen display may
differ.
Select the icon on the home
screen to display the Applications screen...
Appendix
Things You Need to Know
WARNING
Always adjust the audio while the vehicle is
stopped:
Do not adjust the audio control switches
while driving the vehicle...
Other information:
Mazda CX-3 (2015-2026) Owner's Manual: What is Android Auto™?
Android Auto™ is an application which allows the operation of an Android™ Smartphone using the vehicle's audio. Android Auto™ functions such as the phone, messages, music, and map can be used with the vehicle's audio system. CAUTION YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF ANDROID AUTO™ (“THE APPLICATION”) IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS WITH YOU TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND THAT THE APPLICATION AND INFORMATION ON THE APPLICATION IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND MAZDA HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE APPLICATION AND INFORMATION ON THE APPLICATION, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AND NONINFRINGEMENT OF THIRD PARTY RIGHTS...
Mazda CX-3 (2015-2026) Owner's Manual: Starting a Flooded Engine
If the engine fails to start, it may be flooded (excessive fuel in the engine). Follow this procedure: If the engine does not start within 5 seconds on the first try, wait 10 seconds and try again. Make sure the parking brake is on. Depress the accelerator all the way and hold it there...
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Operational Range
The system operates only when the driver is in the vehicle or within operational range while the key is being carried.
NOTE
When the battery power is low, or in places where there are high-intensity radio waves or noise, the operational range may become narrower or the system may not operate. For determining battery replacement, Refer to Keyless Entry System.
