Mazda CX-3: Audio Set [Type B (touchscreen)] / Troubleshooting
SiriusXM® use-related issues

Apple CarPlay™ use-related issues

Android Auto™ use-related issues

Mazda Bluetooth® Hands-Free Customer Service
If you have any problems with Bluetooth®, contact our toll-free customer
service center.
U.S.A.
Phone: 800-430-0153 (Toll-free)
Web:
www.mazdausa.com/mazdaconnect
Canada
Phone: 800-430-0153 (Toll-free)
Web: www.mazdahandsfree.ca
Mexico
Center of Attention to Client (CAC)
Phone: 01-800-01-MAZDA (Toll-free)
Web: www.mazdamexico.com.mx
Bluetooth® Device pairing, connection problems


*1 Setting which detects the existence of a
device external to the Bluetooth® unit.
NOTE
- When the OS of the device is updated, the pairing information may
be deleted. If this
happens, reprogram the pairing information to the Bluetooth® unit.
- If you pair your phone which has already been paired to your
vehicle more than once in
the past, you need to delete “Mazda” on your mobile device. Then, execute
the
Bluetooth® search on your mobile device once again, and pair to a newly
detected
“Mazda”.
- Before you pair your device, make sure that Bluetooth® is “ON”,
both on your phone and
on the vehicle.
- If Bluetooth®-enabled devices are used in the following locations
or conditions,
connection via Bluetooth® may not be possible.
- The device is in a location hidden from the center display
such as behind or under a
seat, or inside the glove compartment.
- The device contacts or is covered by a metal object or body.
- The device is set to power-saving mode.
- Different Bluetooth®-enabled devices can be used for Bluetooth®
Hands-Free and
Bluetooth® audio. For example, device A can be connected as a Bluetooth®
Hands-Free
device and device B can be connected as a Bluetooth® audio device. However,
the
following may occur when they are used at the same time.
- The Bluetooth® connection of the device is disconnected.
- Noise occurs in the Hands-Free audio.
- Hands-Free operates slowly.
Voice recognition related problems


Regarding problems with calls

Other problems

NOTE
Depending on the grade and specification, the screen display may
differ.
Select the icon on the home
screen to display the Applications screen...
Things You Need to Know
WARNING
Always adjust the audio while the vehicle is
stopped:
Do not adjust the audio control switches
while driving the vehicle...
Other information:
The BSM is designed to assist the driver in checking the area to the rear of
the vehicle on
both sides during lane changes by notifying the driver of the presence of
vehicles
approaching from the rear in an adjacent lane.
The BSM detects vehicles approaching from the rear while traveling in the
forward
direction at a speed of 10 km/h (6...
The owner or a qualified service technician should make these vehicle
inspections at the
indicated intervals to ensure safe and dependable operation.
Bring any problem to the attention of an Authorized Mazda Dealer or qualified
service
technician as soon as possible...