Mazda CX-3: Customer Assistance / Customer Assistance (Puerto Rico)
Your complete and permanent satisfaction is our business. That is why all Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.
If you have any questions or recommendations for improvement regarding the service of your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take the following steps:
STEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER.
STEP 2
If, after following STEP 1, you feel the need for further assistance, please contact your area's Mazda representative.
Refer to Importer/Distributor.
Please help us by providing the following information:
- Your name, address, and telephone number
- Year and model of vehicle
- Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver's side corner of the dash)
- Purchase date and current mileage
- Your dealer's name and location
- Your question(s)
Customer Assistance (Canada)
Satisfaction Review Process
Your complete and permanent satisfaction is of primary concern to Mazda. All
Authorized
Mazda Dealers have both the knowledge and tools to keep your Mazda in top
condition...
Customer Assistance (Mexico)
Your complete and permanent satisfaction is our business. We are here to
serve you. All
Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda
vehicle in
top condition...
Other information:
Mazda CX-3 (2015-2026) Owner's Manual: Manual Transaxle Operation
Manual Transaxle Shift Pattern The shift pattern of the transaxle is conventional, as shown. Depress the clutch pedal all the way down while shifting; then release it slowly. Your vehicle is equipped with a device to prevent shifting to R (reverse) by mistake...
Mazda CX-3 (2015-2026) Owner's Manual: Interior Care
WARNING Do not spray water into the vehicle cabin: Spraying water into the vehicle cabin is dangerous as electrical devices such as the audio and switches could get wet resulting in a malfunction or vehicle fire. NOTE Do not wipe the interior using alcohol, chlorine bleach, or organic solvents such as thinner, benzene, and gasoline...
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Floor Mat
We recommend the use of Genuine Mazda floor mats.
WARNING
Make sure the floor mats are hooked on the retention pins to prevent them from bunching up under the foot pedals: Using a floor mat that is not secured is dangerous as it will interfere with the accelerator and brake pedal operation, which could result in an accident.
Do not install two floor mats, one on top of the other, on the driver's side: Installing two floor mats, one on top of the other, on the driver's side is dangerous as the retention pins can only keep one floor mat from sliding forward. Loose floor mat(s) will interfere with the foot pedals and could result in an accident. If using an all-weather mat for winter use always remove the original floor mat.
