Mazda CX-3: Customer Assistance / Customer Assistance (Puerto Rico)
Your complete and permanent satisfaction is our business. That is why all Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.
If you have any questions or recommendations for improvement regarding the service of your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take the following steps:
STEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER.
STEP 2
If, after following STEP 1, you feel the need for further assistance, please contact your area's Mazda representative.
Refer to Importer/Distributor.
Please help us by providing the following information:
- Your name, address, and telephone number
- Year and model of vehicle
- Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver's side corner of the dash)
- Purchase date and current mileage
- Your dealer's name and location
- Your question(s)
Customer Assistance (Canada)
Satisfaction Review Process
Your complete and permanent satisfaction is of primary concern to Mazda. All
Authorized
Mazda Dealers have both the knowledge and tools to keep your Mazda in top
condition...
Customer Assistance (Mexico)
Your complete and permanent satisfaction is our business. We are here to
serve you. All
Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda
vehicle in
top condition...
Other information:
Mazda CX-3 (2015-2024) Owner's Manual: Direct Mode (Some models)
Direct mode can be used for temporarily switching gears by operating the steering shift switch while the vehicle is being driven with the selector lever in the D position. While in direct mode, the D and M indication illuminate and the gear position in use is illuminated...
Mazda CX-3 (2015-2024) Owner's Manual: Commander switch operation
NOTE For safety reasons, some operations are disabled while the vehicle is being driven. Volume dial operation Press the volume dial to mute and pause. However, while an audio source which cannot be paused such as FM radio is playing, only mute is available...
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- Most important about car
Floor Mat
We recommend the use of Genuine Mazda floor mats.
WARNING
Make sure the floor mats are hooked on the retention pins to prevent them from bunching up under the foot pedals: Using a floor mat that is not secured is dangerous as it will interfere with the accelerator and brake pedal operation, which could result in an accident.
Do not install two floor mats, one on top of the other, on the driver's side: Installing two floor mats, one on top of the other, on the driver's side is dangerous as the retention pins can only keep one floor mat from sliding forward. Loose floor mat(s) will interfere with the foot pedals and could result in an accident. If using an all-weather mat for winter use always remove the original floor mat.
