Mazda CX-3: Customer Assistance / Customer Assistance (Mexico)

Mazda CX-3 (2015-2022) Owner's Manual / Customer Information and Reporting Safety Defects / Customer Assistance / Customer Assistance (Mexico)

Your complete and permanent satisfaction is our business. We are here to serve you. All Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.

If you have any questions or recommendations for improvement regarding the service of your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take the following steps:

Contact Your Mazda Dealer

Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to address the issue.

  • If your concern has not been resolved by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER.
  • If it becomes necessary to have the components or wiring system for the supplementary restraint system modified to accommodate a person with certain medical condition in accordance with a certified physician you must contact your dealership in order to avoid the potential loss of the warranty of your vehicle which may occur if some third party is hired by the customer to make any modifications to this system.

Log on: at www.mazdamexico.com.mx

Answers to many questions, including how to locate or contact a local Mazda dealership in Mexico, can be found here.

E-mail: click on “Contactanos” at the top of the page at www.mazdamexico.com.mx

By phone at: 01 800 01 MAZDA (62932)

By letter at:

Attn: Customer Assistance

Mazda Motor de Mexico

Mario Pani 400 PB, Col. Santa Fe Cuajimalpa, Delegación Cuajimalpa de Morelos, Ciudad de México, CP 05348

Tel: Customer Assistance

01 800 01 MAZDA(62932).

In order to serve you efficiently and effectively, please help us by providing the following information:

  1. Your name, address, and telephone number
  2. Year and model of vehicle
  3. Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver's side corner of the dash)
  4. Purchase date and current mileage
  5. Your dealer's name and location
  6. Your question(s)

    Customer Assistance (Puerto Rico)

    Your complete and permanent satisfaction is our business. That is why all Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition...

    Mazda Importer/Distributors

     U.S.A. Mazda North American Operations 200 Spectrum Center Drive Suite 100 Irvine, California 92618 P.O. Box 19734 Irvine, CA 92623-9734 U.S.A. TEL: 1 (800) 222-5500 (in U...

    Other information:

    Mazda CX-3 (2015-2022) Owner's Manual: Advanced Keyless Entry System


    WARNING Radio waves from the key may affect medical devices such as pacemakers: Before using the key near people who use medical devices, ask the medical device manufacturer or your physician if radio waves from the key will affect the device. The advanced keyless function allows you to lock/unlock the door and the liftgate, or open the liftgate while carrying the key...

    Mazda CX-3 (2015-2022) Owner's Manual: High Beam Control System (HBC)(Some models)


    The HBC determines the conditions in front of the vehicle using the Forward Sensing Camera (FSC) while driving in darkness to automatically switch the headlights between high and low beams. Refer to Forward Sensing Camera (FSC). While driving the vehicle at a speed of about 30 km/h (19 mph) or more, the headlights are switched to high beams when there are no vehicles ahead or approaching in the opposite direction...

    Categories

    Child-Restraint System Types

    In this owner's manual, explanation of child-restraint systems is provided for the following three types of popular child-restraint systems: infant seat, child seat, booster seat.

    NOTE

    Installation position is determined by the type of child-restraint system. Always read the manufacturer's instructions and this owner's manual carefully. Due to variations in the design of child-restraint systems, vehicle seats and seat belts, all child-restraint systems may not fit all seating positions. Before purchasing a child-restraint system, it should be tested in the specific vehicle seating position (or positions) where it is intended to be used. If a previously purchased child-restraint system does not fit, you may need to purchase a different one that will.

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