Mazda CX-3: Customer Assistance / Customer Assistance (Mexico)

Mazda CX-3 (2015-2023) Owner's Manual / Customer Information and Reporting Safety Defects / Customer Assistance / Customer Assistance (Mexico)

Your complete and permanent satisfaction is our business. We are here to serve you. All Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.

If you have any questions or recommendations for improvement regarding the service of your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take the following steps:

Contact Your Mazda Dealer

Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to address the issue.

If your concern has not been resolved by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER.
If it becomes necessary to have the components or wiring system for the supplementary restraint system modified to accommodate a person with certain medical condition in accordance with a certified physician you must contact your dealership in order to avoid the potential loss of the warranty of your vehicle which may occur if some third party is hired by the customer to make any modifications to this system.

Log on: at www.mazdamexico.com.mx

Answers to many questions, including how to locate or contact a local Mazda dealership in Mexico, can be found here.

E-mail: click on “Contactanos” at the top of the page at www.mazdamexico.com.mx

By phone at: 01 800 01 MAZDA (62932)

By letter at:

Attn: Customer Assistance

Mazda Motor de Mexico

Mario Pani 400 PB, Col. Santa Fe Cuajimalpa, Delegación Cuajimalpa de Morelos, Ciudad de México, CP 05348

Tel: Customer Assistance

01 800 01 MAZDA(62932).

In order to serve you efficiently and effectively, please help us by providing the following information:

Your name, address, and telephone number
Year and model of vehicle
Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver's side corner of the dash)
Purchase date and current mileage
Your dealer's name and location
Your question(s)

Customer Assistance (Puerto Rico)

Your complete and permanent satisfaction is our business. That is why all Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition...

Mazda Importer/Distributors

U.S.A. Mazda North American Operations 200 Spectrum Center Drive Suite 100 Irvine, California 92618 P.O. Box 19734 Irvine, CA 92623-9734 U.S.A. TEL: 1 (800) 222-5500 (in U...

Other information:

Mazda CX-3 (2015-2023) Owner's Manual: SRS Air Bag Deployment Criteria

This chart indicates the applicable SRS equipment that will deploy depending on the type of collision. (The illustrations are the representative cases of collisions.) X: The SRS air bag equipment is designed to deploy in a collision. *1 (With Front Passenger Occupant Classification System) The front passenger front and side air bags and the seat belt pretensioner are designed to deploy when the front passenger occupant classification sensor detects a passenger sitting on the front passenger's seat...

Mazda CX-3 (2015-2023) Owner's Manual: Touch panel operation

CAUTION Do not press the screen strongly or press it with a sharp-pointed object. Otherwise, the screen could be damaged. NOTE For safety reasons, operation of the center display is disabled while the vehicle is being driven. However, items not displayed in gray can be operated using the commander switch while the vehicle is being driven...